Eliminate the Language Barrier
While trained medical interpreters remain the gold standard for language access, the lack of innovations and continued over-reliance on the limited supply of qualified linguistic talent have exacerbated the health disparities experienced by patients with limited English proficiency (LEP).
Canopy is enabling health systems to invest in their most valuable assets (multilingual staff) and sustainable resources (infrastructure to deploy pre-translated, reusable content). In the process, Canopy seeks to transform language access from historically being perceived as an unavoidable cost center into an executive priority for advancing diversity and health equity.
The Canopy360 platform represents a new solution category of analytics offerings for language access. It encompasses a suite of products that improve the way our healthcare system communicates with LEP patients, including staff proficiency assessment and training, document translation and repository management, service utilization tracking, reimbursement processing, regulatory compliance assessment and executive decision support. These services are delivered as analytics capabilities and monitored for continuous improvement via a centralized business intelligence dashboard.